Returns

Returns & Exchanges

If for any reason you would like to return or exchange an item, you may do so according to all of the following conditions for returns and exchanges.

Conditions for Returns & Exchanges

Please email me at hello@billooboutique.com within 3 days of receipt of order to request a refund or exchange for your item. The item must be returned to me within 15 days from the date of request for return and it must be in its original and unused condition as well as in its original packaging. Return shipping costs and any subsequent shipping costs and/or taxes involved are the responsibility of the buyer. If all of the conditions for returns and exchanges have been met, a refund or an exchange will be offered once the order has been returned to me and received by me.

Cancellation of Order

A cancellation of your order is possible if it is requested by email within 24 hours of making your purchase. Please email me at hello@billooboutique.com as soon as possible within this 24 hour time frame if you would like to cancel your order.