How and where are BILLOO dolls and soft toys made?
They are designed and handmade by me in my home studio in Vancouver, BC, Canada.
What kind of materials do you use?
The bodies of my dolls and soft toys are made with cotton and/or linen and I fill them with locally-sourced lambswool. I'm drawn to natural fabrics and trims, whether new or repurposed, so these are the materials I typically use.
Can I purchase an item and have it sent as a gift?
Yes, just let me know in the order note field at the time of purchase and I would be happy to include a handwritten note for you.
How should I clean my dolls?
You can spot clean dolls and toys as well as their accessories using a damp cloth and allow them to air dry. Most doll clothing can be hand washed in cold water and laid flat to dry.
Can I request a custom order?
You are most welcome to contact me at email@example.com with your custom request. I would love to see if it is something I could do for you.
What if my question is not answered here?
Please contact me at firstname.lastname@example.org if you have questions that have not been answered here or if you would just like to say hello. I'm happy to connect with you!